Privacy policy

Privacy Policy —Avolis

Updated 09-12-2025

This Privacy Policy describes how Avolis (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase on Avolis.aria@gmail.com

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information in the following ways:

Personal Information Provided by You

When you place an order or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store full card details)

Automatically Collected Information

When you browse our website, we automatically receive:

  • IP address

  • Browser type and device details

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

This information helps us improve your shopping experience, diagnose issues, and prevent fraudulent activities.

2. How We Use Your Information

We use your personal data to:

  • Process, confirm, and deliver your orders

  • Communicate with you about your purchase

  • Provide customer service and support

  • Improve website performance, layout, and user experience

  • Comply with legal, tax, and accounting obligations

  • Detect and prevent fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We share your data only with trusted partners who assist in operating our business:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers responsible for delivering your order

  • Fraud prevention tools and security services

  • Shopify, our e-commerce platform provider

These parties only use your information to perform their services and are required to protect your data.

4. Cookies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Remember your preferences

  • Analyze traffic and user behaviour

  • Improve overall site performance

You may disable cookies through your browser settings, but certain features of the website may not function properly.

5. GDPR Rights (EU Customers)

If you live in the European Union, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Receive a copy of your data in a portable format

  • Withdraw consent at any time (for example, email marketing)

To exercise these rights, please contact us at Avolis.aria@gmail.com

We respond to all requests within the time limits set by GDPR.

6. Data Retention

We retain personal information only for as long as necessary for:

  • Completing your purchase

  • Meeting legal, tax, and accounting requirements

  • Detecting and preventing fraudulent activities

Once no longer needed, your data is securely deleted.

7. Security

We implement commercially reasonable safeguards to protect your personal data.
However, no online transmission or storage method is completely secure.
We cannot guarantee absolute security, but we work continuously to strengthen our systems.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If we learn that a minor has provided personal data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the website indicates acceptance of these changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Avolis
Kleiner Biergrund
63065 Offenbach
Germany

Email: Avolis.aria@gmail.com
Phone: +4917615723353